STALIA FAQs
Where did the name STALIA come from?
STALIA came from my daughter's name, Saige Talia, whose spirit ignites my creativity. Her middle name was specially chosen in remembrance of my baby cousin, Talia Charnae Fields, who I lost to gun violence, during my pregnancy. I believe in the power of family along with the bonds that shape us and these two have definitely played a part in shaping me into the woman I am now.
If I place my order today, when will I receive it?
Products ship within 1-3 business days after our 4-6 week processing time. Saturdays and Sundays are not considered business days. Orders are not processed on major holidays.
I ordered online, but want to cancel, Can I do that?
We are sorry, but once an order is submitted, it may not be canceled or refunded. We encourage customers to review their order details carefully before submitting their order.
What materials does STALIA use?
Our products are crafted from high-quality materials, primarily focusing on durable denim that withstands wear while maintaining comfort. Each item is designed to be both a statement piece and a practical addition to your wardrobe.
What are the payment installment options online?
Shop Pay Installments and Paypal Installments
How should I care for my STALIA?
To maintain the integrity of your STALIA clothing, we recommend washing in cold water and air drying. This helps preserve the vibrant colors and unique designs, ensuring longevity and continued enjoyment of your garments.
Can I track my order after it has been placed?
Yes, once your order has been shipped, you will receive a tracking number via email. This allows you to monitor the status of your shipment until it arrives at your designated address.
Do you offer international shipping?
STALIA provides international shipping options to accommodate our global customer base. Shipping rates and delivery times may vary depending on the destination, so please check our shipping policy for more details.
What is your return policy?
Please visit our policies page here.
I placed an order and did not get to add my points/discount code. Can you apply the code after my order is placed?
Once an order is placed, discount codes may not be applied afterwards. We will not issue a refund or apply the said discount code after your order is submitted. Although rare, advertised discount codes may not be used towards previously purchased or future purchases.
What is your shipping policy?
Please visit our policies page here.